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Warranty

A 2-year Manufacturer's Warranty is included in every MasterForm Chair.

We've got you covered!

Unlike any other chair company warrantor, we are fair in judgement and we don't look for reasons to deny your warranty!

WHAT IS COVERED BY THE WARRANTY?

  • MasterForm chair itself.
  • Performance according to published specifications.
  • Any defective parts that malfunction within the 2 years 


WHAT IS NOT COVERED BY THE WARRANTY?

  • Normal wear and tear of the MasterForm chairs.
  • Any damages or malfunctions in the product caused by repairs, or attempted repairs, performed by anyone not affiliated with or authorized by MasterForm.
  • Any product that has been damaged by or subjected to misuse, abnormal handling or impact.
  • Improper assembly or disassembly.
  • Any modification to the chair.
  • For any other questions, don't hesitate to contact us at info@masterform.ca

    Guidelines:

    • The MasterForm warranty period begins the day the product is delivered to the customer.
    • This warranty is valid for the original purchaser.
    • We will repair or replace, free of charge, any parts necessary to correct defects in materials.
    • We will make an honest assessment during the diagnosis, and will follow-up with you after diagnosing the issue. 

    For any additional questions, please contact the MasterForm team directly via contact page or email us directly at info@masterform.ca!